By making a purchase from us (Talidara) you acknowledge and accept the following refund policy.
We appreciate your business and are committed to providing high-quality products and services to our valued customers.
Please note that because of the custom nature of the products made and designed by Talidara, we do not offer refunds for any products or services, with the exception of defective or damaged items.
If your item arrives in a defunct or broken condition, it is covered by our warranty and we will take care of it according to our warranty guidelines.
We understand that receiving a defective or damaged item can be frustrating. If you have received a defective or damaged item, please contact our customer service team immediately at customers@talidara.com and we will work with you to resolve the issue as quickly as possible.
Please note that our warranty does not cover damage resulting from improper use, normal wear and tear, or other non-manufacturing issues. If you have any questions regarding our warranty or any of our products or services, please do not hesitate to contact us. Our team is always happy to assist you and address any concerns you may have.
You can also find our full warranty guidelines here
Thank you for reading through our policy, we believe 100% in our products and their quality, but should we be proven wrong, please refer to this policy page and our terms page (linked here)
